Observation 4
Today, Wednesday , 4.11.2009 at 12:00 pm me and my friends Aisha Ali and Aisha Abdulteaf went to business class in diploma. The lesson was review the title was customer care. The teacher introduce the lesson by given them handouts. She talk about lesson then they start discuss and solve the handouts. The teacher used handouts only to present the lesson. The important is that they talk about how they deal with the customer and how they will make them happy about what they do.
They interact when the teacher ask them and the teacher answer the question. The teacher gave them a handouts and they solve it. The activities is review for the lesson. They work by group hat make them understand what they didn’t understand it. They didn’t use any resources or software in the lesson.
The teacher need two hour at all to prepare for this lesson. Also she need to make an handout for the review and the lesson to keep the student remember the lesson.
The last observation they were work by using computers and they didn’t discuss the lesson like this observation they discuss the lesson with the teacher and sole their work by group and without using computers.
Wednesday, November 4, 2009
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